At Amakso.com, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

1. Return Eligibility

We accept returns for both defective and non-defective products within 30 days of the delivery date.

To qualify for a return, your item must:

• Be unused and in new condition.
• Be returned in its original packaging.
• Include all original accessories and documentation.
• Be accompanied by proof of purchase or your order number.

Items returned without prior authorization may not be accepted.

2. Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Used or damaged items caused by customer misuse.
• Products missing original packaging or accessories.
• Personalized or custom-made products.
• Gift cards.
• Clearance or final sale items (if marked as non-returnable).

3. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

• Your order number.
• A description of the issue.
• Clear photos or videos showing the problem.

After review, we will offer a replacement or a full refund when appropriate.

4. How to Start a Return

To request a return, please contact our support team before sending your item.

Email: support@amakso.com

Please include:

• Your order number.
• The item(s) you wish to return.
• The reason for your return.

Once your request is approved, we will provide return instructions.

5. Return Shipping

Unless the item is damaged, defective, or incorrect, customers are responsible for return shipping costs.

We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

6. Exchanges

We gladly accept exchanges for eligible items within 30 days of delivery.

Exchanges are subject to product availability.

If the requested item is unavailable, a refund may be issued instead.

7. Refunds

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 10 business days.

Please note that your bank or payment provider may require additional processing time before the refund appears in your account.

8. Order Cancellation

Orders may be canceled before they are processed or shipped.

Once an order has been shipped, it cannot be canceled and must follow the return process.

9. Late or Missing Refunds

If you have not received your refund after 10 business days:

• Check your bank account.
• Contact your credit card company or payment provider.
• If you still need assistance, contact us at support@amakso.com.

10. Contact Us

If you have any questions about this Refund & Return Policy, please contact us:

Website: https://www.amakso.com

Email: support@amakso.com

Phone: +1 (530) 992-8963

Address: 10320 6th Street, Rancho Cucamonga, CA,91730 USA

Thank you for shopping with Amakso.com.